Welcome to Skycity Casino (“Skycity Casino”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of the services provided via our website: https://dayofthedeadfestivalnorthpark.com (“the Site”).
By accessing or using our services, you accept these Terms in full. If you do not agree with any part, you must not use our platform.
1. Eligibility
To register and play at Skycity Casino, you must:
- Be at least 18 years old or of legal gambling age in your jurisdiction
- Reside in a country where online gambling is legal
- Not be a resident of any restricted jurisdictions (including, but not limited to, the United States, North Korea, or any blacklisted jurisdictions by FATF)
We reserve the right to request age and identity verification at any time. Accounts that fail to meet these conditions may be suspended or terminated.
2. Account Registration
To use our services, you must create an account and provide accurate, complete, and current information.
You agree to:
- Keep your login credentials secure and confidential
- Not allow anyone else to access or use your account
- Notify us immediately of any unauthorized use of your account
We are not responsible for any losses arising from unauthorized access due to your negligence.
3. Verification and KYC
To comply with AML/CFT obligations, we require users to verify their identity. This includes:
- Valid photo identification (passport, driver’s license, or national ID)
- Proof of address (utility bill, bank statement, etc.)
- Proof of payment method used
We reserve the right to suspend withdrawals or your account until all verification documents are submitted and approved.
4. Deposits and Withdrawals
a. Deposits
- Minimum and maximum deposit limits apply and may vary depending on the method used
- All deposited funds must come from accounts or cards registered in your name
- We do not charge deposit fees, but your payment provider might
b. Withdrawals
- All withdrawals are subject to identity verification (KYC)
- Winnings will be paid back to the original payment method where possible
- Skycity Casino reserves the right to process withdrawals over a certain threshold in installments
c. Bonus Funds
Bonus-related winnings may be subject to wagering requirements, specified in each promotion’s terms.
5. Responsible Gaming
Skycity Casino is committed to responsible gaming. We offer tools such as:
- Deposit, loss, and session limits
- Time-outs and self-exclusion
- Reality check notifications
You can request these tools at any time by contacting:
📧 [email protected]
Please review our full Responsible Gaming Policy for more information.
6. Prohibited Activities
You agree not to:
- Use Skycity Casino for fraudulent, unlawful, or prohibited activities
- Use any bots, scripts, or automated systems
- Exploit software glitches or game bugs
- Open multiple accounts to abuse bonuses or promotions
- Use VPNs or proxies to disguise your location
- Transfer or sell your account
Any of the above may result in account suspension, fund confiscation, and reporting to authorities.
7. Bonuses and Promotions
All bonuses are subject to:
- Specific wagering requirements
- Expiry periods
- Maximum withdrawal limits on free spins or no-deposit bonuses
Bonus abuse (e.g., delaying game rounds, hedging bets) may result in cancellation of winnings. Always read the terms associated with each promotion.
8. Game Rules
By playing any game, you agree to abide by its individual rules and mechanics. Game results are determined by Random Number Generators (RNGs), independently tested and certified for fairness.
Skycity Casino reserves the right to void bets or games in the event of system error, malfunction, or breach of rules.
9. Limitation of Liability
Skycity Casino shall not be held liable for:
- Losses incurred through the use of our platform
- Delays or service interruptions
- Data loss or system errors
- Unauthorized access to your account
- Acts of third parties or force majeure
Your use of the Site is at your own risk. We provide no warranty of uninterrupted access or error-free gaming experience.
10. Intellectual Property
All content on the Site, including logos, text, images, games, and software, is owned by Skycity Casino or its licensors. Unauthorized reproduction or distribution is strictly prohibited.
11. Account Closure & Termination
We may suspend or terminate your account without notice if:
- You breach any of these Terms
- We suspect fraud, money laundering, or bonus abuse
- You provide false or misleading information
- Required KYC documentation is not submitted
You may close your account at any time by contacting our support team.
12. Privacy
Your data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to this processing.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Continued use of the platform after changes indicates acceptance.
14. Jurisdiction and Governing Law
These Terms are governed by the laws of New Zealand. Any disputes shall be resolved exclusively in the courts of New Zealand.
15. Contact Us
For any questions or concerns regarding these Terms:
📍 Skycity Casino
45 Tyne Street
Invercargill 9810
New Zealand
📧 [email protected]
